If a record about you appears on one of our sites
If one of our sites has published a record about you and it is wrong, out of date, or causing you harm, you can ask us to correct, update or remove it. You do not need a solicitor to do this, and it costs nothing.
Start on the site that published the record
Each of our sites publishes its own correction and removal route, linked from the page itself and from its footer. That is the fastest way, because it reaches the people who can check the record against the source it came from.
If you cannot find that route, or you are not sure which site published the page, write to dts@datatorturingsolutions.co.uk with the page address and we will route it. Using this address does not change your rights or the time we have to answer.
If it is urgent
If there is a reporting restriction, a court order, an anonymity order, or a risk to someone’s safety, put URGENT in the subject line and say which of those applies. Urgent requests are looked at ahead of everything else and are not held for the ordinary timescale.
What to include
- The page address (the URL), or a description good enough to find the page.
- What is wrong, or what harm the record is causing.
- Any evidence you already have — a court order, a corrected entry on the source’s own site, a reporting restriction.
Do not send identity documents unless we ask for them. We only ask where we genuinely cannot otherwise tell that the record is about you.
How long it takes
We answer requests about your personal data without undue delay and in any event within one calendar month of receiving the request, as required by Article 12(3) of the UK GDPR. If a request is complex or there are several of them, that period may be extended by up to two further months — if that happens we will tell you within the first month, and tell you why.
When we remove or de-index a record
We remove or de-index a record where:
- the record is wrong when checked against its source;
- the source has removed, restricted or anonymised it;
- a court order or a reporting restriction applies;
- the person concerned is protected, or the situation is safeguarding-sensitive; or
- continued publication causes serious harm that outweighs the public interest in open justice.
Arguments that a conviction is spent are assessed case by case, and the balancing exercise is recorded either way.
We will not tell you whether your conviction is spent, whether you have a right to erasure, or what a court order means for you. Those are questions for your own adviser. We can tell you what we decided and why.
If we say no
You will be told why, in writing. You can ask for the decision to be reviewed. And you can complain to the Information Commissioner, who is independent of us, under Article 77 of the UK GDPR:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF · Helpline 0303 123 1113 · ico.org.uk/make-a-complaint
What removal does and does not achieve
We can remove or de-index our own page. We cannot remove the record from the court’s or the register’s own website, and we cannot remove copies published by anyone else. If the underlying source still shows the record, other publishers may still find it.
Your other rights
You can also ask for access to the personal data we hold about you, ask for it to be rectified, ask us to restrict how it is used, and object to its use. Those requests go to the same address and are answered on the same one-calendar-month statutory timescale.
The controller today is . On incorporation, Data Torturing Solutions Ltd will become the controller, and the privacy notices on every site will be updated before that happens.
. On incorporation, Data Torturing Solutions Ltd will become the controller, and the privacy notices on every site will be updated before that happens.How to reach us
By email to dts@datatorturingsolutions.co.uk. There is no form on this page — there is no third-party form service, no tracking and nothing stored on your device, and we would rather keep it that way than make this page marginally more convenient. The checklist above does the work a form would.